FAQs

How can I order?

Just send us an email with the details of the product you want to order, their quantities and billing data. We will immediately respond to your request, accompanied by a quote and delivery deadlines.

iberdin@iberdin.com | +351 210992499

How can I purchase your products?

You can choose to visit our factory, receive directly at your address or through one of our official distributors.

Which countries do you ship to?

We can ship to any country in the world through our shipping partners of logistic distribution (examples: Fedex, UPS, DHL, etc.)

Are there minimum order quantities?

It always depends on the product you want to order, we always recommend
consult us through the email iberdin@iberdin.com or call us at +351
210992499

What services do you provide?

At our factory we provide maintenance and technical assistance services to
products manufactured directly by Iberdin. On products that are not manufactured
by us, we always work in partnership with the official producer in order to solve the problem that the customer has with the equipment/tool.
We also have a Pre and Post-Sales service through our commercial department, which will help you to clarify doubts and find the best solution for what you need.
We also carry out tests with the surface texture products manufactured by Iberdin, with an appointment and always with our presence on site.
Contact us at iberdin@iberdin.com or call us at +351
210992499 to schedule a rehearsal.

Do you sell “spare parts”?

For most products yes, we recommend always to consult us through the
email iberdin@iberdin.com or call us on +351 210992499 for more
information.

What kind of stones can I use Iberdin tools on?

We have several types of tools that can be used exclusively or for more than one type of stone, such as: marble, limestone, granite or natural and artificial quartz (example: silestone, dekton, etc.)

I'm looking for a tool or equipment that I can't find on the market, can you make a solution tailored to my need?

Yes, at Iberdin we always try to meet your needs. So you can contact us, so that our team can try to find or develop a solution that suits you.

Contacts

Edifício Iberdin,
Rua do Bom Jardim, 44 Manique de Baixo
2645-422 Alcabideche
Portugal

+351 210 992 499
info@iberdin.com
Request information by email